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Exchanges and Returns

Purchases at regular price may be exchanged or returned within 30 days from the order date, but must be unworn and in the original carton. Any purchase made via the Web resulting in a return or exchange may be done so through the Web only; Arche stores will not accept returns or exchanges of Web purchases.

All returned merchandise should be shipped to the address specified on the packing slip included with the package you recieve from Arche.

SALE ITEMS ARE NON-REFUNDABLE AND MAY BE EXCEPTIONALLY RETURNED FOR EXCHANGE OF SIZE ONLY. SALE PURCHASES BEING EXCHANGED FOR SIZE MUST BE RETURNED WITHIN 15 DAYS FROM THE ORDER DATE.

Corporate Office  |  212-262-1937

For support with your order, please complete this short form, briefly explaining your question or comments

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store locations

NYC – FLAGSHIP STORE
130 W 57th Street
moving to 145 W 57th Street
- Winter 2017
212.262.5488
manager: Amanda Roseman

BOSTON
166 Newbury Street
Boston, MA 02116
617.262.2887
manager: Martine Purple

NYC – MADISON AVENUE
1015 Madison Avenue
New York, NY
212.439.0700
manager: Niania M'Bengue
LOS ANGELES
NEW store coming at
9638 Brighton Way,
Beverly Hills, 90210
424.527.0138
manager: Cynthia Stewart
NYC – THIRD AVENUE
1045 Third Avenue
New York, NY 10065
212.758.2404
manager: Shirley Bravo