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Exchanges and Returns

Purchases at regular price may be exchanged or returned within 30 days from the order date, but must be unworn and in the original carton. Any purchase made via the Web resulting in a return or exchange may be done so through the Web only; Arche stores will not accept returns or exchanges of Web purchases.

All returned merchandise should be shipped to the address specified on the packing slip included with the package you recieve from Arche.

SALE ITEMS ARE NON-REFUNDABLE AND MAY BE EXCEPTIONALLY RETURNED FOR EXCHANGE OF SIZE ONLY. SALE PURCHASES BEING EXCHANGED FOR SIZE MUST BE RETURNED WITHIN 15 DAYS FROM THE ORDER DATE.

Corporate Office  |  212-262-1937

For support with your order, please complete this short form, briefly explaining your question or comments

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store locations

MADISON AVENUE
995 Madison Avenue
New York, NY 10075
212.439.0700
manager: Niania M'Bengue

57TH STREET
128 West 57th Street
New York, NY 10019
212.262.5488
manager: Amanda Roseman
 
BOSTON
166 Newbury Street
Boston, MA 02116
617.262.2887
manager: Martine Purple

NOW OPEN
THIRD AVENUE
1045 Third Avenue
New York, NY 10065
212.758.2404
manager: Shirley Bravo